Public Sector and Local Government Customer Surveys

The Public sector is facing a range of pressure such as:

• The need for increased transparency and accountability
• Improved service delivery
• Improved security

Any local government customer survey would provide valuable information about how such targets might be achieved. Public sector customer surveys will become increasingly important as the choices to customers about their service providers increase across the sector.

Paramarq is currently working successfully with clients in the Public Sector to undertake surveys to objectively assess management performance against key performance indicators (KPIs).